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Support information:
If your site or email is
experiencing problems, please contact our
support team and let us know your
difficulty. We will address the situation in
a timely fashion at the best of our ability.
*Please note that our servers are based in
professional hosting facilities in Tampa,
Florida and Scottsdale, Arizona, and we do
not control the local telephone, ISP, or
utilities at these facilities.
Email all updates,
changes, questions, and requests to
support@ultimatewebpage.com
Update information:
There are three types
of updates available to all customers.
1. Free
update– as a courtesy to our customers, we will be
happy to make a change or revision to your website
for free. This update is for customer-supplied text
sent through email not to exceed 5 minutes in total
design time. These updates are done on Wednesdays. Please allow up to 3 weeks for these updates to
become live.
2. Paid
Update– These updates are any update you wish to
have on your website. We charge an hourly rate of
$60.00, with a half hour minimum. Most updates can be
completed within 1 hour. Please allow 24 hours for
your changes to be live.
3. Urgent
Update– These are changes that need to go live
immediately. We will do everything we can to
accommodate our customers' urgent needs. The cost for
urgent updates will be determined by the amount of
work to be performed.
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